![]() ![]() The credentials of a technician account that can be authenticated against a third party authentication server, such as an LDAP server.The credentials of a technician account configured in the SimpleHelp server.The administrative username SimpleHelpAdmin and the server's configured administrative password.These credentials can be one of the following: To log into SimpleHelp a technician must provide a set of credentials. When the Technician Console application is launched you will be presented with a login box: If this is the first time you are accessing the server you will not be required to log in and you will be automatically logged in as the SimpleHelpAdmin user. Log in using your technician credentials.Download and run the SimpleHelp Technician application.Open your web browser and navigate to the /technician address of your installed SimpleHelp server.Any technician can log in using the following steps: The Technician Console is a standalone application used by technicians to access the SimpleHelp server. A comprehensive guide to using SimpleHelp as a technician. ![]()
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